CxHero - Empower Your Growth Journey

Heroes in

NEMT Assistance

Heroes in

NEMT Assistance

Heroes in

NEMT Assistance

Powering the operations behind Non-Emergency

Medical Transportation, so you can focus on growth.

Powering the operations behind Non-Emergency

Medical Transportation, so you can focus on growth.

Powering the operations behind Non-Emergency

Medical Transportation, so you can focus on growth.

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Building success with leading brands

Our Support

We handle support and admin so you can focus on expanding the reach of your NEMT business.

Trip Scheduling & Dispatch Support

Our agents handle inbound trip requests, enter bookings directly into your dispatch system, and coordinate confirmations with drivers. We reduce the strain on your in-house staff during peak hours without disrupting your existing workflow.

Member & Patient Communication

From ride confirmations and appointment reminders to ETA updates and post-trip follow-ups, our agents communicate with your passengers in a manner that is clear, patient, and professional.

Member & Patient Communication

From ride confirmations and appointment reminders to ETA updates and post-trip follow-ups, our agents communicate with your passengers in a manner that is clear, patient, and professional.

No-Show Reduction Outreach

Proactive reminder calls and messages before each scheduled trip reduce no-show rates and last-minute cancellations that cost you revenue and disrupt your routing.

No-Show Reduction Outreach

Proactive reminder calls and messages before each scheduled trip reduce no-show rates and last-minute cancellations that cost you revenue and disrupt your routing.

Partnering with us

At CxHero, our people are our product. We build highly skilled remote teams and invest in their development so that every interaction reflects professionalism, care, and competence.

Many of our specialists come from healthcare backgrounds, bringing the empathy and clinical awareness needed to support patients effectively; all while strictly adhering to HIPAA compliance standards.

At CxHero, our people are our product. We build highly skilled remote teams and invest in their development so that every interaction reflects professionalism, care, and competence.

"CxHero helped us build a remote team of assistants who allow our in-house team to focus on growth whilst they handle our prescriber network and patient enquiries"

WeRx, United Kingdom

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A message from our CEO

"Offshoring has long been associated with cutting costs at the expense of quality.

At CxHero source a highly educated, English-speaking workforce that brings strong cultural alignment with both the United Kingdom and the United States.

Your customers are served by people who communicate naturally and represent your brand with confidence all whilst saving up to 70% on hiring cost."

"Offshoring has long been associated with cutting costs at the expense of quality.

At CxHero source a highly educated, English-speaking workforce that brings strong cultural alignment with both the United Kingdom and the United States.

Your customers are served by people who communicate naturally and represent your brand with confidence all whilst saving up to 70% on hiring cost."

Real Results from Growing Businesses

CxHero put together an incredible team who helped us process large volumes of data in half the time it used to take. We saved a lot of time and money with this partnership.
Stephen Eyeson
Cofounder at Safiyo.ai
We're very happy with our two new team members Enock & Raini, they've been a massive help in our operations team. As an e-com, this model works very well for us and has saved us a lot of time and money.
Tare Garry
Co-founder at Beard Surgeon
CxHero's customer experience expertise is exactly what we needed, they've integrated with our in-house team very well!
Royden Greaves
Founder at Jarvis